Term and Conditions

Terms and condition:

Welcome to Brijwale, if you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Brijwale’s relationship with you.

The term ‘Brijwale’  or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Opposite Gate no. 3 , Bankey Bihari Temple, Vrindavan, Mathura – 281121.The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

User Account, Password, and Security: 

On completion of the Website’s registration process, you will receive a password and account designation which you can use whenever you visit us. The confidentiality of your password is your sole responsibility. Any wrong usage from registered name and password makes the user liable. This implies that you agree to

• Immediately notify Brijwale.com of any unauthorized use of your password or account or any other breach of security, and
• Ensure that you exit from your account at the end of each session. 

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Brijwale.com. 

Reviews:

Our team may monitor, edit, delete or disclose the contents of a user’s email or reviews as required for normal maintenance of the site or in the good-faith that such action is necessary to:

• Comply with the law legal process;
• Protect and defend the rights or property of Brijwale.com. 

Limited liability of the Company:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. The website links provided by us does not signify that we endorse those website(s). We owe no responsibility for any kind of content in the linked website(s).

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are set in INR. We can at our discretion change the prices, products and Services of the website.

Indemnity:

You agree that you will indemnify and hold M/S Goswami Enterprises and its directors, officers, shareholders, and agents from any and all liability arising in connection with your use of the Brijwale.com  

Force Majeure:

Brijwale.com   shall in no way be liable for any delay or interruption in access to the Site irrespective of the cause.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mathura. 

General Terms for Offers and Promotions:

• In case of deals that give free coupons or gift cards, only one credit note/gift coupon/coupon can be used per order unless otherwise stated
• Brijwale.com  shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
• We reserve the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Brijwale.com  can at its discretion withdraw a particular scheme from the website or market.

 Warranties/ Limitation of  Liability :

Every service available at Brijwale.com   is a matter of convenience. We expressly disclaim any claim or liability arising out of uploading of any obscene, vulgar or pornographic images, photograph or distorting the images available under this service in an obscene, vulgar or pornographic manner.
We will not be liable for any damages of any kind arising from the use of this site. M/s Goswami Enterprises disclaims any and all implied warranties in connection with Brijwale.com, including without limitation of merchant ability and fitness for a particular cause and purpose. 
The Company does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity etc.) of any of its users. You are advised to use your best judgement and independently verify the bona fides of any particular User that you choose to deal with on the Website.

Offers & Promotion:

• Any product bought from the website is applicable for return or exchange only if it received damage/ defective/wrong product. Return or exchange would be considered only if informed within 24hrs on arrival of the product. 
• It is important to notify us regarding any damage or defect by calling (09690670444) or via E-mail (brijwale@gmail.com).
• Only damaged/ defected products will be considered for returns and exchange.
• Discount coupon cannot be exchanged for cash.
• Applicable shipping and handling charges apply to all products
• By confirming your order using the Discount voucher you are accepting these terms & conditions.
• For more details and queries write us at :  Brijwale @gmail.com

Contact Information:

If you have questions or concerns regarding these Terms & Conditions, please write to or email us as soon as possible at Brijwale @gmail.com. We will promptly correct any information found to be incorrect

Refund and cancellation:

Cancellation & Refund Policy

Brijwale believes in helping its customers as far as possible and therefore has a liberal cancellation policy.

Cancellation Policy 

How do I cancel an order on brijwale.com?

-If unfortunately you have to cancel an order, please do so within 24 hours of placing the order or before the product has been shipped, whichever is earlier.

For outright cancellations by you:

– If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

– Once your order has been dispatched from our end; cancellations cannot be made.

Refund Policy:

1) You receive the product in a damage / tamper condition

We request our customers to open and check the product at the time of delivery. In case there is any damage found to the product, please send an email at brijwale@gmail.com within 24 hours of delivery of the product along with pictures of the product and your order number. Reimbursement will be done as soon as we are notified from your end.

Please Note:

• Any product bought from the website is applicable for return or exchange only if it received damage/ defective/wrong product. Return or exchange would be considered only if informed within 24hrs on arrival of the product.

We will bear the cost of sending the damaged product picked up from your place.

2) If you did not like the product

Please send us an email at brijwale@gmail.com  or call us at +91-9690670444 within 24 hours of delivery of the product along with your order number.

• Any product returned by the customer for exchange or refund if received damaged at our end then Brijwale will not consider the product for any refund or exchange. 
• Any product that you bought from the website is applicable for return if you dint like it. We can exchange the product for another product. 

PLEASE NOTE:

• The cost of sending the shipment to us would be borne by you
• The product has to be packed properly so that it reaches us safely

 Return Policy

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also email us at info@brijwale.com mentioning your Order ID. We will personally ensure that the payment received for the damaged product will be refunded within 3-7 working days. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product passing 24 hrs of delivery at your end
• Any product that is returned without all original packaging and accessories, including the retail box, cables, and all other items originally included with the product at the time of delivery

 If you believe that any information we are holding on you is incorrect or incomplete, please email us at brijwale@gmail.com as soon as possible or you can call us at +91-9690670444. We will promptly correct any information found to be incorrect.